Frequently Asked Questions  

Which Class to choose?
Just like school, our classes are designed for children of similar age. 
18 mo - 3 yr: Parent & Tot
3.1 - 4.9 yr: Kinder with Parent
5 - 7.9 yr: Junior Gym
8+ yr: Senior Gym 
Choose the age group, then the time that works for your schedule. 
 
How do I register my child?
Registration is open 24/7 on your own device via the system Amilia.

https://www.amilia.com/store/en/AjaxAcrosGymnasticsClub/shop/programs

On our website, click on buttons "Register", "Check Space"
-Choose the program (age, day, time)

-Set up your account

-Confirm your email: reply to the initial email from Amilia

-Fill out all forms online

-Check out

-Confirm purchase by making payment with a credit card

Do not create a new account each time you register. Your child's progress is recorded therein. Remember the email you use to set up. If you have trouble accessing your account, use the forget password feature.

Is there any" additional fee"?

 

An annual membership with Gymnastics Ontario (our provincial sport governing body) is mandatory. Membership valid from July 1 to June 30 of subsequent year. This membership fee also includes an insurance.

 

What is your refund policy?

 

If you change your mind, refund is available after your 1st class before the 2nd class. Request to withdraw must be in writing (email) submitted before the date of the next class in the schedule. Refund (balance of classes less $15 admin fee) will be made to the original credit card used to pay for the program in 10 business day. GO membership fee is non refundable.

 
What if the program is cancelled?

 

Refunds will be provided for any programs cancelled by the club. If a program is interrupted due to unforeseen situation, i.e. pandemic, disasters (natural or otherwise), credits will be issued first, refund will be processed when circumstances allowed.

 

Are there make-up classes?

 

Make up classes will be scheduled for classes cancelled by the club because of inclement weather or situation out of our control. If a participant choose not to attend class for individual reason (illness, vacation, etc), make-up classes will not be offered.