Frequently Asked Questions
Which Class to choose?
Just like school, our classes are designed for children of similar age but with smaller class size
18 mo - 4.9 yr: Pre-school with Parent (ratio 1:10)
4 - 5.9 yr Kindernastics (ration: 1:8)
6 - 9.9 yr: Junior Gym (coach ratio 1:8)
10+ yr: Senior Gym (coach ratio 1:8)
Choose the age group, then the day, time that works for your schedule.
How do I register my child?
Registration is open 24/7 on your own device via the system Amilia.
https://www.amilia.com/store/en/AjaxAcrosGymnasticsClub/shop/programs
On our website, click on buttons "Register", "Check Space"
-Choose the program (age, day, time)
-Set up your account
-Confirm your email: reply to the initial email from Amilia
-Fill out all forms online
-Check out
-Confirm purchase by making payment with a credit card
Do not create a new account each time you register. Your child's progress is recorded therein. Remember the email you use to set up. If you have trouble accessing your account, use the forget password feature.
Members and Participation
Is there any" additional fee"?
An annual membership with our provincial association (provincial governing body for the sport of gymnastics) is mandatory. Membership valid from July 1 to June 30 of subsequent year. This membership fee also includes an insurance. This fee is renewed every season (July - June)
If I want to change class?
Please request the change in writing (email). If spots are available, change of day/time can be made with $5/child/change. (exception: children qualifying to attend class in the next age group)
How long is the program?
Your spot is reserved for your child for the rest of the season (Sept - June). See below for option to withdraw after minimum of 2 months.
How does the subscription work?
At time of registration, the system will collect the first and the final installments of the season (usually June unless otherwise arranged). Thereafter, each month, either on the 5th, or 1 month later on the date of your registration, the next installment will be drawn from you card. The last payment is in May.
What is the Covid policy?
Please do not come to class if your child is ill. Anyone with symptoms will be sent home. Return 24 hour after symptom free. Masks are optional but strongly recommended in the gym.
What is your refund policy?
Refund is available after your 1st class before the 2nd class. Request to cancel must be in writing (email) submitted before the date of the subsequent class in the schedule.
Refund = fee paid - 1st class - $15 admin - membership.
Refund will be made to the original credit card in 10 business day. Membership fee is non refundable.
What if I need to discontinue?
Your spot is reserved for the rest of the season. Withdraw is possible with 2 months (full calendar month) advance notice by reply to original booking confirmation. Your future payment will be cancelled. No refunds.
If withdraw is due to medical reasons, at the discretion of the recreational director, credit may be considered but must be supported by a doctor's letter. No refunds.
If there is an issue with the payment?
In case your card is compromised or expired, please notify us as soon as possible to update your information. When a payment fails, you will get a notice from the system. Please take care of it within one week by logging into your account and settle the balance. After the week, it is assumed that your spot in the subsequent month is free for a new participant.
What if the program is cancelled?
Refunds will be provided for any programs cancelled by the club. If a program is interrupted due to unforeseen situation, i.e. pandemic, disasters (natural or otherwise), credits will be issued first, refund will be processed when circumstances allowed.
Are there make-up classes?
Make up classes will be scheduled if they are cancelled by the club because of inclement weather, or situation out of our control. If a participant does not show up for class for personal reason (illness, vacation, Covid isolation etc), neither make-up classes nor refund will be offered. In case of longer term illnesses or injury, credit may, at the discretion of the recreational director, be considered on an individual basis. Request for credit must be submitted by writing and supported by a physician's letter with the affected dates listed.
What is the curriculum?
Our classes are based on the nationally approved CanGym program which has 12 levels. Gymnasts learn the basic movement and progress through the levels. Practice are done on professional equipment for major Olympic events. Very young children use apparatus specially designed for their smaller stature.
Do I need to change class with the levels?
No, there is no need to change the day/time of your class after your child is awarded a level. Every child's progress is recorded in the system. Your coach always know which level your child is working on, and will teach accordingly (similar to a mixed grade class).
With our small class size, each child can progress at his/her own pace. Age is not a limit to what children can achieve.